Question 1

What makes Santum a unique place to visit ?

Accepted Answer

At Santum we are characterized by offering a magical experience more than a stay. The following points make us unique and special for the guests who visit us.
 
1.Everything is thought, prepared and verified to offer you a stay of 100% satisfaction.
2.Attention to detail from service to installation is top notch.
3.The service is fully customizable to your liking, from breakfast to the type of pillows.
4.The couple that visits us does not share common areas, you will have 100,000Mt2 of forest reserve all to yourself.
5.We are specialists in special celebrations, we will prepare everything for you.
6.We have additional special services, from helicopter transfers to beautiful flowers.
 
If you are looking for a magical and unforgettable moment as a couple in
Santum
We can make it happen.

Question 2

How private is it?

Accepted Answer

The complete Forest of 100,000mt2 of forest reserve is exclusive for you, when you book in Santum you not only acquire the VAIU Suite but the entire land.

Question 3

How do you get to SANTUM?

Accepted Answer

PRIVATE TRANSPORTATION
 
From Bogotá on the road that leads to Tunja, take the variant to Villa De Leyva, and from Villa De Leyva on the road that leads to Santa Sofía, on average without stops it is a trip of 3 to 3 hours and a half .
 
PUBLIC TRANSPORTATION
 
From the north or south bus terminal you take a direct transport to Villa de Leyva and then you can hire a private transport to the site.
 
If you want us to help you schedule your transfer, do not hesitate to contact us.

Question 4

What is the rate per night?

Accepted Answer

Our rates vary by date and can be consulted and reserved at www.santumnature.com/habitaciones by selecting the desired dates on the calendar.

Question 5

What means of payment do you receive?

Accepted Answer

Our allied payment gateway is Mercado Pago, you can pay for your reservation with the payment method you want when checking out of the gateway.

Question 6

What does the published value include?

Accepted Answer

INCLUDED BY RESERVATION:*Accommodation 1 or 2 Adults*Accommodation King Size Bed*Private bathroom*Welcome Cocktail*Special Dates Decoration*Breakfast to taste to prepare*Minibar With Drinks Included Free*Infrared Gas BBQ*Fully Equipped Kitchen*Outdoor Living Room*Jacuzzi 2x2mts Heated*Outdoor Gas Fireplace*180 Degree Viewpoint Terrace*Private Forest 100,000mt2
 
/ Condiments, Coffee, Coffee maker, Bathroom utensils, Towels /
 
Additional Services- Massages - Florist - Drone-Helicopter transfer and more

Question 7

How far in advance should I make my reservation?

Accepted Answer

We recommend a lead time of 30
days, since it is the average wait time for a free weekend.

Question 8

What is the check-in and check-out time?

Accepted Answer

Entry can be made from 03:00 pm until any time.
check out should be at 11:00am.

Question 9

How is the access road for my car?

Accepted Answer

On average there are 15 minutes of uncovered road, which is always in good condition, even for small cars, you will not have to worry about this point.

Question 10

How's the weather?

Accepted Answer

In Santum it is usual to have hot temperatures during the day and low temperatures at night, we recommend that you bring clothes for warm weather and for cold weather.
 
Inside the room, don't worry about the nights... Our high-quality lines guarantee you a completely pleasant night.

Question 11

What if I don't want to cook?

Accepted Answer

With our agreement with DOMICILIOS VILLA DE LEYVA S.A.S you have at your disposal from 8am to 11pm ALL the gastronomic offer of Villa De Leyva, from the most classic Italian to Korean food, you will find some recommended menus in the room.

Question 12

Do you do Homes to the place?

Accepted Answer

Yes, we have an agreement with DOMICILIOS VILLA DE LEYVA S.A.S that, for an extra charge, can fulfill your wishes, from 8am to 11pm.

Question 13

Are there shops nearby?

Accepted Answer

YES, just 15 minutes away you will find supermarkets, ATMs, service stations, among others.

Question 14

What do we recommend to bring?

Accepted Answer

*Potable Water
*Sound equipment
*Two Umbrellas
*Comfortable clothes for a sunny day
*Sweatshirt and warm jacket for the night
*Cheese board and sandwiches
*Meat or Veggie option for a BBQ
*Sportswear in case you want to go out on an experience
*Food for your stay
*Shorts or swimsuit for the Jacuzzi
*Repellent

Question 15

What NOT to bring?

Accepted Answer

*More people than those who reserved will not be able to enter
*Heels or high shoes
*Pets
*Firewood or products for campfires or inflammables
*Condiments, sauces, coffee, sugar, salt, oil and others (ARE INCLUDED)

Question 16

Do you offer overnight or visitors?

Accepted Answer

Our policies do not allow visitors or overnight stays.

Question 17

Do you have transfer service?

Accepted Answer

You can contact us to organize.

Question 18

Do you have to pay 100% in advance?

Accepted Answer

To reserve your stay, you must pay the total value of the nights in advance.

Question 19

For how many people is the VAIU Suite?

Accepted Answer

VAIU Suite has a maximum occupancy of 2 adults.

Question 20

Is it allowed to make campfires?

Accepted Answer

Under no circumstances, the room has a gas fireplace.

Question 21

Smoking is allowed?

Accepted Answer

NOT inside the room since it is inside a pine forest, but we have a safe smoking area

Question 22

Is the parking lot private?

Accepted Answer

Yes, exclusively for the visitor.

Question 23

Is the car far from the room?

Accepted Answer

At Santum we think of EVERYTHING, your vehicle will be only 40 meters away so you can easily unload your things.

FAQ'S

Preguntas más frecuentes

What makes Santum a unique place to visit ?